Contact Plum & Sage Tea Rooms, Bakery & Boutique

101 Meadow Dr., Suite E, Cumming, Ga, 30040
Phone: 404-518-7381
Email: plumsagetea@gmail.com

 

Our 2017 Tea Rooms and Boutique hours are Thursday thru Saturday 11am to 2pm.

*Stop in during this time and grab some Homemade Goodies-To-Go from our cases! 

 

ALL CUSTOM ORDERS MUST BE PLACED VIA EMAIL ONLY at plumsagetea@gmail.com

 

IMPORTANT NOTES, PAYMENT POLICIES & CARE OF YOUR CAKES

 

*Emails sent after 12 noon on Friday will be returned by the following Tuesday evening so that we may give our utmost attention to the current orders. Thank you for your understanding and patience, and someone will get back to you as soon as possible!

*Orders that are placed after 12 noon on Wednesday, for that current weekend, may be subject to potential sizing/flavor constraints. Due to the “custom” nature of the majority of our orders, please make sure to place your order at least a week in advance to avoid this. We strive to provide the best in quality to ALL customers, so please be mindful of the time/effort/product that is needed to create these works of art for you.

 

*We reserve the right to make any changes to your design/order that may be necessary to protect the overall integrity of your design/order at any time. We will do our best to convey these changes to you ahead of time, but in some cases they may need to be made without prior notification. We strive to provide you with the absolute best in quality and design, and will do our best to protect your interests at all times.

 

*Orders cancelled more than 72 hours in advance will be refunded minus a $10.00 fee to cover our costs.  Orders cancelled less than 72 hours, but more than 48 hours in advance will be refunded minus a $25.00 fee to cover our costs. Orders cancelled less than 48 hours in advance will not be refunded due to the costs that are incurred in creating your order.  We apologize for any inconvenience this may cause, however a lot of preparation, sculpting, etc. goes into our designs ahead of time, therefore, we must adhere strictly to our policies. We will be glad to help you reschedule if possible.

All refunds are processed via check by mail

 

*Please note that ALL buttercream based cakes need to be refrigerated until one hour before your event unless otherwise stated at time of pickup.  If you are traveling with the cake, keep it refrigerated until right before you leave. All whipped cream based cakes must remain refrigerated until the time of the event. Creations Bakery is not responsible for the mishandling of cakes once the cake leaves the premises.

 

*We accept Cash, Visa, MasterCard, Amex & Discover (Checks are ONLY accepted for Wedding Cakes at least a month in advance. Returned checks will be assessed a $35 fee.) **All credit card phone transactions will have nominal fee added to them for processing. Thank you.